Tel Aviv Ben Gurion International Airport (TLV)
Facilities and Services

(Tel Aviv, Israel)

With the advent of the new Terminal 3, Ben Gurion International Airport is now Israel's premier air facility and it receives flights from carriers the world over. Millions of people come and go from the airport each year and facilities at the terminals are excellent.

There are cash machines and money facilities throughout including moneychangers and full-service banks, while lost property and left luggage facilities are also on hand. Restaurants and shops at the airport are exceptional, particularly in Terminal 3.

Airport Information Desks

Tel: +972 39 723 344
You will find information counters in the main hall and in Departures as well as automated information services and ground stewards dotted throughout. In addition, the Israeli Government Tourist Office has a 24-hour information desk in Arrivals at Terminal 3. Some useful numbers include:

Airport Main Switchboard - +972 39 755 555
Airport Information - +972 39 723 344
Israeli Government Tourist Office - +972 39 715 555
Airport Police Operator - +972 39 715 444
Parking and Information - +972 39 723 388
Lost Property - +972 39 754 436

Shops, Duty-Free and Retail Outlets

Terminal 3 is the main facility at Ben Gurion International Airport and it comes complete with duty-free shops in Departures as well as a substantial shopping mall and many other unique shops scattered around the complex.

Bars, Cafés and Restaurants

Terminal 3 is the leader in terms of its eateries, with many cafés, restaurants and coffee shops dotted throughout. Terminal 2 also has a fair offering of eating establishments in its Departures area.

Currency Exchange, Communications and Banking Facilities

There are 24-hour banks, bureaux de change and cash machines in both terminals as well as a full-service post office in Terminal 3. In addition, coin and card operated telephones are dotted around both terminals.

Business and Conference Facilities

Those flying with El Al have access to the well-equipped King David Lounge, with its Internet stations and newspapers, while the Jet Set Club Lounge in Terminal 3 is open 24 hours and available to business class passengers; services here include Internet access and fax machines.

Disabled Facilities

Facilities for the disabled at Ben Gurion International Airport (TLV) include ramps and lifts where necessary, adapted telephones and toilets, raised pedestrian crossings, wheelchair-friendly information points and special assistance on-request.